Cut Support Costs by 90%
Free to try.
Pricing
Affordable pricing plans
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Save up to 20% with yearly
Free
For new sellers who want to automate the basics.
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Plus
For growing brands automating support.
Everything in Free
Business
Recommended
For top sellers who need deeper automation.
Everything in Plus
Enterprise
For aggregators and large brands.
Free
For new sellers who want to automate the basics.
Plus
For growing brands automating support.
Everything in Free
Business
Recommended
For top sellers who need deeper automation.
Everything in Free
Enterprise
For aggregators and large brands.
FAQs
Thread is an AI-powered customer support and review automation platform built for Amazon FBA sellers. It helps you automatically respond to buyer messages and request reviews—so you can grow your brand without the manual work.
Thread integrates with your Amazon Seller Central account and automates the “Request a Review” button to boost your 5-star review count. Thread also responds to buyer messages instantly with AI trained on your brand.
Yes. Thread uses Amazon’s official APIs and only automates actions (like the built-in “Request a Review” feature) that are 100% within Amazon’s Terms of Service.
Yes, we take data security very seriously. Thread includes built-in user management and authentication systems. We use industry-standard encryption and security practices to protect your data and your users' information.