Customer support
on autopilot.

The AI tool built for Amazon sellers to boost reviews, cut response time, and protect your brand.

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Trusted by Top FBA Brands

"Your AI everything app."

Spring 2024

Replies that write themselves

Instant Replies. Automated Resolutions. Happier Customers.

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AI Agents That Respond Instantly

Resolve Common Issues Automatically

Hand Off When Needed

Fast Setup, No Code Required

"Your AI everything app."

Spring 2024

One inbox for everything

Everything You Need, Nothing You Don’t

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Responds within seconds

Handle common tickets—like tracking, refunds, and returns—end-to-end with AI.

Define exactly how AI should respond—and when it shouldn’t.

Manage multiple Amazon storefronts, users, or clients with ease.

"It's the slickest, most practical implementation of generative AI for the text I've used to date."

Alex Heath, Deputy Editor

More 5-Star Reviews.
Zero Effort.

Uses Amazon’s own “Request a Review” system (not black-hat or gray-area)

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Why Amazon Sellers Choose Thread

Review Request Automation

Automatically triggers Amazon’s official "Request a Review" system to grow your reviews—compliant, hands-free, and optimized for timing.

AI Customer Support

Responds instantly to customers via Amazon buyer messages. Handles common questions, resolves issues, and escalates when needed—all with natural, brand-safe replies.

Train AI with Your Documents

Upload your FAQs, policies, and manuals so Thread’s AI learns your brand voice and unique processes.

Privacy & Security Built-In

Secure infrastructure with audit logs, role-based access, and optional PII redaction to protect customer data.

Performance Analytics

Monitor AI ticket resolution, review growth, and customer satisfaction in one dashboard.

100% Amazon TOS-Compliant

Fully compliant with Amazon’s Terms of Service to keep your account safe while growing verified reviews.

Questions & answers

How much does Notion AI cost?

Notion AI is included in the price of Notion's Business and Enterprise plans. If you aren't on these plans, your workspace will have a limited amount of trial usage of Notion AI functionality.

How does Notion AI use my data?

We follow our standard data protection practices to keep your data encrypted and private. Notion AI will not use your data to train our models unless you opt in to a request to share your data.
Any information used to power Notion AI will be shared with AI subprocessors for the sole purpose of providing you with the Notion AI features. We specifically have contractual agreements in place with our AI subprocessors that prohibit the use of customer data to train their models. Learn more about Notion AI security and privacy practices here.

What can Notion AI help me do?

Notion AI helps with your work, in the same tool where you work.
It can help you to:

  • Search across your workspace and connected apps

  • Automate your meeting notes and transcripts

  • Deep research to create detailed docs and reports

  • Generate and edit content

  • Autofill content across hundreds of database rows at once

  • Translate content into your language

  • Create a database setup from scratch

  • Sort and filter your email inbox (Notion Mail AI)

To ensure optimal performance and fair use across all Notion AI users, your access to AI features can be temporarily reduced depending on your usage

How can I learn more about Notion AI?

Check out Notion Academy or our Help Center for more ideas on how to get started incorporating Notion AI into your everyday work.